Job Description: Technical Writer

Position Title: Technical Writer
Location: Bangalore
Job Type: Full-time
Package – As per Market Norms

Position Summary:
We are looking for a skilled and detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for creating, editing, and maintaining clear, concise, and accurate documentation for our products and services. As a Technical Writer, you will work closely with engineers, product managers, and other teams to translate complex technical information into user-friendly content, including manuals, online help systems, release notes, API documentation, and knowledge base articles.

Key Responsibilities:

Documenting Product Features: Write and maintain user guides, system documentation, installation guides, API documentation, and other technical content based on input from engineers and subject matter experts.
 Structuring: Organize and structure documentation in a clear and accessible way to ensure a seamless user experience, including creating tables of contents, indexes, and glossaries.
 Collaboration with Teams: Work closely with cross-functional teams (engineering, product, and support) to understand new product features and changes, ensuring all documentation remains up to date.
 Reviewing and Editing: Review and edit content for clarity, consistency, grammar, accuracy, and usability.
 User-Centric Documentation: Produce documentation that is easy for non-technical users to understand while maintaining accuracy for advanced users.
 Continuous Improvement: Identify areas of improvement in existing documentation and proactively suggest revisions to enhance readability and usability.
 Version Control: Ensure all documentation is properly versioned and updated alongside product releases.

Required Qualifications:

Education: Any Graduate / B.Tech- Electrical, Technical Communication, Computer Science, or a related field, SCADA & Automation or equivalent experience.
 Excellent Communication Skill
 Experience: Minimum of 1-3 years of experience as a technical writer or similar role.
 Technical Skills:
o Experience with software documentation, especially for complex technical systems.
o Proficiency in tools such as Microsoft Word, Markdown, Confluence, Jira, SEO tools and Git.
o Familiarity with HTML/CSS and basic programming concepts is a plus.
 Strong Writing and Editing Skills:
o Excellent command of written and spoken English.
o Proven ability to write clear, concise, and user-friendly documentation.
o Strong editing and proofreading skills to ensure clarity and consistency.
 Analytical and Problem-Solving Abilities: Ability to identify and address issues in documentation and content structures.