Job Description:

1. Develop comprehensive documentation that meets organizational standards

2. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

3. Write high-quality, user-friendly content that meets the needs of the target audience, turning insights language that sets our users

4. Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements

5. Create, and maintain information architecture templates

6. Develop, organize, and write procedure manuals, technical specifications, and process documentation Skill(s) required English Proficiency (Spoken) English Proficiency (Written)

About Covalensedigital

Encouraging innovation and a positive workplace

Covalensedigital has steadily grown into a strong SaaS company driving subscription monetization business solutions on the cloud. Our organization prides itself on providing unique products and solutions to our clients. With customers and product implementations spread across 16 geographies, our offices are in multiple countries like Canada, India, Singapore, South Africa, and the United States. Covalensedigital is a global corporation serving more than 70+ active clients across different industry verticals.

As a team, we strive for innovation while maintaining a positive workplace for diverse generations working across various domains. We believe in creating an employee-friendly environment. An organization that is a Great Place To Work – Certified, Covalensedigital-ions are simply happy people at work.

What does Covalensedigital do?

Our organization has been built with the purpose of delivering meaningful business value to our clients. Covalensedigital enables digitization of businesses and enterprises through subscription monetization by providing products, customized solutions and services using the best of cloud and mobile technologies. We also partner with and invest in innovative enterprises that leverage emerging technologies to build next-gen solutions.

Products

Covalensedigital’s product – Csmart is a Subscription Monetization Platform that has been implemented in various continents across the world.

Our Csmart DM is a Digital Marketplace Platform that is designed for communication and enterprise markets.

Our digital revenue platforms as products extend to product-engineering services.

Our other products include Digital TAF – Test Automation and TaaS Platform.

Solutions

This is specifically created for the MVNx industry with features like digital platform monetization, real-time charging, & data network.

Covalensedigital has deployed multiple scalable, and cloud-based Csmart MVNx solutions for our clients.

Services

Our digital services focus on digital BSS, telco-cloud transformations, digital CX, advanced analytics, and product engineering.