Job Title: Associate Technical Writer

Location: Madurai (WFH)

Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 2,700 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.

Selection Process- Aptitude(Math/ Logical Reasoning)/ Technical Writing Test/ Technical Interview/ Managerial Interview

Roles and Responsibilities

• Create and maintain online help, user guides, API documentation and other document types.
• Create flowcharts and other diagrams.
• Monitor issue tracking systems, in-house IM systems, and wiki pages for updates affecting the documentation.
• Use the application that you are documenting and be an excellent customer advocate.
• Maintain consistency in tone and style.
• Conform to the Technical Publications documentation standards and best practices.
• Detail oriented with an eye for improving existing work.
• Work with senior writers, developers, product managers, and other partners to understand the requirements and scope of product documentation deliverables.
• Coordinate document reviews with stakeholders, and incorporate feedback.
• Participate in technical and functional review meetings.
• Strong commitment to teamwork and willingness to accept responsibility and accountability.
• Quickly learn and understand new technical features and concepts with passion.
• Achieve and maintain relevant product knowledge.
• Analyze and understand documentation requirements and the audiences.
• Work with minimal supervision and complete tasks on schedule.
• Capable of working on multiple projects at the same time and prioritizing work appropriately.

Required Skills

· Looking for BA/MA students.

· 0-1 year of technical writing experience or any other role in a software company.

· Excellent writing, communication and interpersonal skills with the ability to effectively work with global and culturally diverse departments and groups.

· Ability to clearly express complex ideas and concepts.

· Knowledge of technical communication best practices.

· Strong vocabulary and sentence structuring knowledge.

· Deeper understanding of the SDLC and DDLC processes.

· Strong knowledge of:

o Madcap Flare or any topic based authoring tool

o Standard technical content development tools.

o Microsoft Office Suite

o Visio, Illustrator, or Draw.io

o Source control tools and SharePoint

o Markup languages such as HTML, XML, and Markdown

o Video editing tools