·         Role of a Technical writer

·         Importance of proper documentation

·         Disadvantages of improper documentation.

·         Skills required to  write Technical documents

·         Return on Investment (ROI)

·         Different types of Technical Documents

·         Tip of iceberg

·         Technical Writing as career

( Writing Process)

·         Documentation Planning

·         Audience Analysis

·         Product Analysis

·         SME Interview Skills

·         Information Gathering

( Writing Process)

·         Content Drafting

·         Reviewing

·         Self-reviews

·         Peer-Peer reviews

·         SME-reviews

·         Reviewing and proofreading tips

·         Publishing and Maintenance

·         Cover pages, Styles, Table of contents, Table of Figures, Index etc.

·         Cross references, navigations and its importance

·         Reviewing methodology in MS Word

·         Working with Tables, Shapes, Callouts and SmartArt

·         Creating presentable and readable documents

·         Documenting quickly and smartly to save time

·         Making MS Word to check more grammar corrections

·         Checking readability index in MS Word

·         Technical Documents

·         Marketing or B2B Documents

( Recall the basic Grammar)

·         Articles

·         Prepositions

·         Conjunctions

·         Tenses

·         Capitalization

( Advance Grammar)

·         Types of Sentences and clauses

·         Punctuations

• Period
• Commas
• Colons
• Semicolons
• Hyphens

·         Personal Pronouns ( First/Second/Third Person)

·         Subject Verb agreement

·         Grammar Quizzes

( Writing guidelines)

·         Removing clutter from writing

·         Structuring your sentences for easy reading

·         Constructing paragraphs

·         Using the appropriate level of technical jargon

·         Using the simplest words and expressions possible

·         Avoid redundancy

·         Avoid negative words

·         Avoid contractions

·         Avoid There is /There are

·         Active vs. Passive Voice

·         Parallelism

·         Avoiding slangs/ jargons while writing documents

·         Colloquial Words

·         Use positive language

·         Tone and Rhetoric

·         Choose words appropriate for the reader

·         Avoid redundancy

·         Eliminate personal Opinions

·         Formal vs. Casual language

( Style guides)

·         Verb moods  (imperative, Indicative and Subjunctive)

·         American vs. European English Words/ Spellings

·         Fragments and run-ons

·         Frequently-confused-words

·         Affect vs. Effect

·         Its vs. It’s

·         Stationary vs. Stationery

·         Would/Could/Will/Shall

·         Style guides

·         Microsoft style guide for software documents

o    Writing steps, dates, procedures

o    Writing GUI elements

·         Creating company style guide

(Writing and Presentation Skills)

·         7 rules for writing and presenting the information

·         A research-based method used to analyse, organize and present information based on your audience’s needs and the purpose of the information.

·         Slide Master and Design ideas

·         Interactive Options and Advanced navigation techniques

·         Animations and Transitions

·         Publishing

·         Best practices in creating projector based and desktop based presentations

·         E-learning Tutorials in PowerPoint